How do my clients reach their accounts?
Every time you create an account, you are creating a full-featured hosting account very similar to your own, main reseller account. The only difference is, you have access to WHM and your client does not.
Your clients can access their accounts through the same methods that are in your setup email. OR, if your domain has completed propagation, they can reach their accounts by using your domain:
http://www.yourdomain.com/cpanel/ (using your CLIENT’S username/password) will open your client’s Cpanel.
http://www.yourdomain.com/~clientusername/ will allow your client to see their account prior to propagation of their domain.
Note: the tilde (~) is NOT a typo. This is required in order to be able to reach the account.
The mail and FTP settings should be the same IP that you find in your setup email, or, post-propagation, your clients may use ftp.domain.com and mail.domain.com.