CHROMEIS Ltd.

All billing related questions (upgrades, refunds, etc) are processed by our accounting department – simply contact support and we will sort it out. Our live help/phone operators will not be able to assist you with any billing related questions.

We have support for the following payment cycles: Monthly Every Year (12 months) Every 5 Years Every 10 Years

The average processing time for new orders is up to 4 hours. Please note that all orders are being review by our accounting department before being activated. Please make sure that you provide correct billing and contact information so that we can process your order promptly. If we can not match or verify your order […]

You need to first place an order through our site. NOTE: We require MINIMUM of 1 YEAR commitment for payments processed through: Check, MoneyGram and Western Union. No orders will be processed or money accepted unless they are placed with MINIMUM of 1 YEAR commitment. The following processing time and fee applies for these payment […]

Once you have sent an email within 30 days of service activation, you can track the conversation for tracking of your cancellation/refund request. Please note that the cancellation/refund request may take up to 5 business days to be processed on our end – however your account cancellation/refund date will be the same date you have […]

NOTE: Our system will NOT store your initial credit card info on file which means that we will not be able to automatically charge you for any future payments unless you setup your Automatic Payments through our system (as outlined below). We strongly recommend that you update your credit card and setup Automatic Payments (CC […]

CHROMEIS offers you low prices and top performance hosting without any hidden fees. If you have a doubt that you are being charged for something you should not be paying, please contact our Billing Department so that the matter can be clarified.

Most hosting providers offer 30 days moneyback guarantee. CHROMEIS beats the deal and offer every customer of personal/reseller package plan for “life time money back guarantee” As a CHROMEIS customer, if for any reason you are not completely satisfied with our hosting services, we will cancel your account and refund your money for your hosting […]

You can upgrade at any time without any additional charges. To upgrade your account please, contact support with your current and desired package plan.

We receive payment via Cheques, Demand Drafts, Pay Order, Online payment through all major credit cards. Note: All of your pay bills should address CHROMEIS Pvt. Ltd. Please go through the payment instruction before you deposit your money. We do not recognize any payment method not listed on this page.   Skrill, PayPal, Credit Cards […]