If you can’t find the answer of your question inside our knowledge base system (90% of our clients find the answers to their question in the first 5 minutes by searching this knowledge base area)
* We encourage you to check your Welcome E-mail – which most of the time contain your answer.
2) Open a Support Ticket by contacting support
* We have response time of less than 5 hour on most of the general support questions
* We recommend this option if you are experiencing specific technical problem or getting error messages with your site or applications which may require more time and further investigation by our support team